Mail Clerks

What the job involves

• Receives and checks incoming mail and mail bags
• Assists with the verification of registered and special articles
• Operates mail processing equipment such as letter preparation lines, letter indexing and sorting equipment, multi-line optical character machines and bar-coding equipment
• Performs manual sorting duties and prepares documentation for dispatching mail
• Processes underpaid mail, bulk mail lodgements, express mail and other mail services
• Investigates complaints regarding lost items

Key values of workers in Mail Clerks

• Relationships

  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Mail Clerks

• Speaking

  Talking to others to convey information effectively.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Monitoring

  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Time Management

  Managing one's own time and the time of others.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.